Dog Wash & Day Spa
Pet Wash | NO Cage Spa & Luxury Grooming | Mobile Pet Spa
FREQUENTLY ASKED QUESTIONS (FAQ's)
When will your new salon be open for business?
We are told not until June 1st. The place we are moving to has required extensive remodeling.
Yeah, we are bummed too.
What is a Mobile Pet Spa?
A mobile pet spa is a specialized vehicle that has a full sized tub, hot water, a grooming table, and electricity so that our friendly staff can groom your dog right in front of your home. How cool is that?
*Can I come and visit your salon?
Yes, come any time that we are open and we will be happy to give you the nickel tour. You are welcome to bring your pet to see how he/she responds to us. We want everyone to be happy.
*If the dogs aren't caged, what do you do with them?
All dogs are kept separate and are with a staff member at all times.
*Does my Dog or Cat have to be Vaccinated?
Yes. We go through great efforts to maintain a clean environment. We sanitize all tools and grooming stations between pets. However, grooming salons are like elementary schools. And, dogs are like sticky fingered little kids. Please make sure that your puppies have all of their vaccinations before visiting our salon. Also, make sure that your dog(s) is vaccinated for the Bordatella virus (kennel cough). As far as we know, we have not had an incident of transmitting illness in 7 years of being open.
(knock on wood)
*Does Happy Tails Accept All Dogs?
Yes. We have the staff and knowledge to groom dogs with different types of temperments. Our older dogs are handled gently and slowly. Nervous dogs are groomed with patience and given lots of hugs, kisses, and reassurance. Happy Go Lucky dogs are hugged, kissed, and are loved just as much as our older and nervous customers.
*My dog has been kicked out of other grooming salons, will you groom my dog? Yes. We have developed our own special training to maintain a safe and reassuring grooming environment for our difficult to groom clients.
We have found that frequent grooming visits allows the dog to get to know us better. Dogs like routine, and to be around people and places they know.
*Can I stay with my dog while it is being groomed?
Absolutely!! let us know when you make your appointment so we can make sure that you have a chair. If you want to learn how to groom your dog, please let our staff know ahead of time so that we can have manuals and special grooming tools available for you to use or purchase.
*Do you use tranquilizers?
No way! It's not necessary. We use a calm, gentle, patient approach and love on your dog. This helps to settle an aggressive or nervous dog. It also helps that we bamboozle the dogs with positive reinforcement by telling them we love them, and giving them hugs and kisses. It's a strange phenomenon, but it works well with nervous and aggressive dogs.
*Do I have to drop off my pet and keep him/her at the
grooming salon all day?
No. We will groom your dog in two to three hours unless your pet has special circumstances requiring lots of breaks. Since the dogs sit in our laps while we groom them, they are calmer and the grooming session goes fairly quickly.
*Do you accept credit cards or checks?
Yes. We accept cash, check, visa, mastercard, american express & discover.
We do not accept first born children.