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WORK for YOU!
With (approx.) Two Hour
Grooming Sessions in a
No Cage/Kennel Environment ,
Your Pet will be Clean,
Happy, Relaxed & Stylish!
YOU How Your Dog or Cat Should Be Groomed?
Want your Pet to be Groomed by People that
are Professional and actually understand you pet is not merely a pet, but your whole life?
Your Pet Will Actually Enjoy Going to the
Groomer and May Not Want to Leave!
It's a whole new world out there. The technology is changing at the speed of light and the internet gives you more freedom to be a super savvy consumer. However, the grooming industry has turned off their hearing aids and insist that THEY do it THEIR WAY... for THEIR convenience.
Now wait a second, aren't you the consumer? Anyway, you worry about your shaking pet as you drag it to the groomer, wondering what is going on behind the closed doors you are not allowed to pass through.....
Your dog is not kennel trained.......your dog or cat is terrified of loud noises.... but you know your dog is put in a hard metal box (no soft bed) surrounded by the chaotic/ear piercing sound of force dryers, anxiously barking dogs, and screaming cats.
Missing out on knowing what other options you have, you feel trapped and have to take THEIR word for it.
You don't know how your pet is handling their 4 to 8 hour day at the groomer. You don't know if they are given water, taken potty, or even how long they are locked in a cold metal cage (no soft bed), let alone how HOT DOES THE CAGE DRYER GET..... Is it as hot as being inside of a car on a 100 degree day for an hour or so?? ......without a drink of water??
It's not your fault!
You have not had any other options until now.....
If you want to discover the experience that your pet will be having? Then, this is the place for you..............
*to be handled gently
*cage free grooming
*hugs & kisses
READ NO FURTHER!!
Hello,
My name is Sarah and I own Happy Tails Dog Wash & Day Spa. I grew up in Battle Ground, Washington and graduated from Prairie High School. I come from a close knit family with my parents and siblings living a couple of miles away from me.
I'm still a small town girl
Even though Vancouver and Portland has grown exponentially over the last few years, I'm still a small town girl. I enjoy people and I enjoy getting to know them and kissing their pets. I'm a social bug, I admit it.
Professionally, I worked as a nurse (a smidge more than 1/3 of my life) until 2008. I had a tremendous amount of fun with the nurses, doctors, and the patients that I worked with.
It's a fantastic feeling being able to brighten someone's day.
When I purchased Happy Tails in 2006, I was thrown for a loop at the lack of professionalism in the grooming industry. I'm used to bending over backward for people, and was in amazement at how customers didn't argue too much when they didn't get what they wanted.
Early in my ownership, I remember one lady who came in a few times. She brought pictures and written instructions that she carefully went over with the groomer. I thought the customer did a good job explaining what she wanted. Apparently the groomer wasn't interested in "getting it." When the customer picked up her dog, I remember her saying each time, "I can fix it at home."
That makes me really sad when I remember this.
I went through a lot of groomers who didn't get it.
June of 2008 was when I finally got frustrated with groomers that didn't seem interested in making my customers happy and decided enough is enough. I put my foot down and vowed to NEVER hire another groomer EVER again.
I decided that I will personally train all of my employees to MY expectations. For anyone who knows me, I make everything seem like rocket science. I am a detail oriented person that is determined to give 300%.
To be the best in my industry I searched out the best in the local area and national grooming champions to study under. As a result, I hear over and over again that I am the best. (feels weird to say, but honestly that's what I'm hearing)
To maintain our status as the best, my team and I constantly step back and ask ourselves, "How can we make life better for our customers?" I always appreciate positive feedback, but grow the most from negative feedback.
Your pet is a member of your family.
They are the love in your heart and as
important as the air you breathe.
Everyone involved in their health and well being of your pet becomes members of your family. You deserve grooming staff that is focused on serving you.
For Your convenience we created our STANDARDS OF EXCELLENCE
My staff and I, advocate for pets by giving them a voice.
We are currently revolutionizing the pet
grooming industry by:
*setting high standards
*change perspectives
*end abusive grooming practices.
Everytime you bring in your dog
expect us to have a lot of fun with it.
We hope you don't mind that you might get
an earfull of how squishy and cute your pet is.
Your dog will love getting it's muzzle kissed,
and may have the opportunity to
lick our eye balls and up our noses.
As a final note, sometimes puppy kisses chap my face. thanks for reading :) Sarah